Intonation is about how we say things, rather than what we say. With that in mind, one can only imagine what can go wrong if our intonation in conversation and communication are misplaced! At its’ core, intonation could be described as “the music of speech” and it is therefore necessary to shift our intonation to emphasize information that is key to our point. Think about it, when do we know when someone is asking us a question, a rhetorical or emotional one, or making a statement? And how does the way that they say it affect our understanding [or misunderstanding] of the conversation?